The gift certificate promotion applies to new Auto Delivery subscriptions with a subtotal of $19. Subtotal is the amount of the Auto Delivery order before the tax and shipping portion of the order.
The Gift Certificate will be sent via email, once the item ships, to the email address attached to the qualifying order.
Limit one Gift Certificate per offer and/or promotion, per household. Cannot be combined with other Promotional Gift Certificate promotions.
Promotional Gift Certificate expires 30 days from date of issue.
Promotional Gift Certificates are like cash and cannot be returned or redeemed for cash, except where redeemable by law.
Promotional Gift Certificates are not replaceable if lost, stolen or destroyed. Please safeguard accordingly.
Drs. Foster and Smith is not responsible for Promotional Gift Certificates that are undeliverable, delayed or not received as a result of inaccurate information, including the email address provided.
Exclusions: The Promotional Gift Certificates are not valid on donations, backordered items, Auto Delivery orders, or the purchase of another Drs. Foster and Smith Gift Certificate.
The value of the Promotional Gift Certificate is applied to the total purchase, including shipping and tax.
Not available for PayPal® or Canadian orders as indicated.
How does the Auto Delivery Program work?
Auto Delivery is Drs. Foster and Smith's automatic product replenishment program. When you sign up for Auto Delivery, you receive automatic shipments of products you specify, on a schedule/frequency you specify, to ensure that you never run out of your pet's favorite products. Sign up online with qualifying products or call 1-800-381-7179.
Auto Delivery benefits include:
Is there a minimum order needed to sign up for Auto Delivery?
No, but there is a $19 minimum to receive the Gift Certificate promotion.
What if I sign up for Auto Delivery and the item is already currently on sale (a limited-time sale)?
Auto Delivery members always receive the lowest price available when Auto Delivery items ship. If an Auto Delivery item is currently on sale, but the sale expires prior to your next delivery, you'll receive the lowest price available at the time of delivery.
Will I be reminded when my next Auto Delivery shipment occurs?
Yes, we will email you one week prior to your next Auto Delivery shipment so you may make any changes you require.
What products are eligible for Auto Delivery Service?
Look for the Auto Delivery Logo on qualifying product pages:
How will my Auto Delivery items be shipped?
We ship all items via Economy Ground Service. If you have multiple ship-to addresses on file, items shipped to different addresses - even on the same day - will be billed separately.
If two or more Auto Delivery items scheduled at different frequencies coincide to ship on the same date, those separate orders will be combined in the same package.
How am I billed for Auto Delivery?
Your Auto Delivery items will be billed to your account on the date they ship. Current prices apply. To avoid any delays to your scheduled shipments, your credit card information is required on file. Please note PayPal® is not an available payment method for Auto Delivery orders.
What if my Auto Delivery item is on backorder?
From time to time, popular items may become temporarily unavailable. If this is the case when your Auto Delivery product is scheduled to ship, we'll notify you of the backorder via email.
Are there any areas that cannot receive Auto Delivery?
We are very sorry, at this time, we are unable to provide Auto Delivery to Hawaii or Alaska.